Faq

Are you a licensed cleaning company

Yes, we are a registered and licensed cleaning company in Singapore.

Our cleaning license no. is NEA141028/1669A/N01

What is the duration of a typical professional cleaning session (eg. Spring cleaning) lasts?

For apartments or flats, a typical professional cleaning session completes in a morning or afternoon.

Our team operates between Mondays to Saturdays

You may select a morning or afternoon slot commencing from 9am or 1.30pm.

Do I need any preparation work prior to the professional cleaning service?

A general rule of thumb would be to clear out all trash and unwanted items in the cupboards / drawers / fridges if your engaged service is a pre or post-moving clean as there would be additional charges should you require our assistance with clearing trash. The rates will range from the amount of trash as well as the size/weight of the item(s).

You do not need to prepare any cleaning detergents, vacuum machines etc. as our professional cleaning team will bring over a trolley full of all the necessary equipments, cleaning solutions and supplies during your service.

How do I make a deposit payment for my booking?

Payment may be paid by one of these methods :

Cheque payable to “InCreative Group”

Mail it to : My Mail Box 888926 Singapore 919191

OR

By bank deposit / transfer to :

Standard Chartered Bank

Current account 201-00575-08

Bank code : 7144

Branch code : 020

Swift code : scblsgsg